Johnie Londoff

So good news, The dealership fixed everything for free.  They didn't try to play the blame game which is nice.  So, while they receive negative points for screwing up something as simple as an oil change, they also receive bonus points for accepting their mistake, paying for the tow, and fixing it for free.

Car troubles

Sarah's car ran into some issues this weekend.  Apparently when she got her oil change at Johnie Londoff Chevrolet in North St Louis, they cross threaded the oil filter cap.  The Cap is now impossible to remove, and due to Jiffy Lube trying cause the car to leak oil.  This was probably caused because Londoff uses air tools instead of manual tools.  We have called Johnie Londoff and they are paying for a tow to their service dept.  Hopefully they get the cap off and see that their filter is on the car, and pay to fix it.  Or they are now Suntrop to me.  (Suntrop is another dealer in town with terrible commercials, and some sexist practices.  On principle, I won't go to Suntrop.)

I'll update this if they are good enough to fix their mistake.  If they won't, I'll be contacting the BBB.